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| 4:06 p.m.-2004-08-30 An actual transcript of a conversation I had today, with a member of the USPS. USPS: Capt: Hi, this is Jim, from USPS: I terribly sorry. What is your problem address? Capt: It's involving two apartments at 1234 Anystreet. Apartments 222 and 223. 222 is having all of their stuff forwarded when they're not supposed to be. USPS: I terribly sorry for inconvenience. Could you explain better? Capt: Well, it's a little complicated, but it goes like this. One of our customers is having his packages shipped to a forwarding address in Hawaii. I think there's been a mixup because they were next door neighbors, and his first name is the same as her last name. USPS: I terribly sorry, ma'am. What customer needs to do is to go to any post office, and fill out a proper forwarding address form. Capt: *taken aback by being ma'am'ed* No no, um. No. See, what's happening is the packages for this customer are being forwarded when they don't need to be. USPS: I terribly sorry, ma'am. Have customer come into a post office and fill out a termination of forwarding address form. Capt: *faintly frustrated* No. No, listen. This is the problem. Mr. Basil Rathbone in #222 is having all of his stuff forwarded to Hawaii. See, his neighbor was Mrs. Sage Basil, and she used to live in #223. She lives in Hawaii now, and every package we ship to Mr. Rathbone is winding up in Hawaii. USPS: I terribly sorry for inconvenience. Have customer go into any post office, and sign a new forwarding address form. We will get it cleared up. Capt: NO! Look. It's not the customer's fault. It's the post office. Listen to what I'm saying. The lady who used to live in 223 is Mrs. Basil. She has moved to Hawaii, and forwarded all her mail. Mr. Rathbone, whose first name is Basil, still lives in #222. He does NOT want his packages sent to Hawaii! Tell your carrier to stop forwarding everything with 'Basil' on it to Hawaii. The gal in Hawaii is getting frustrated to get so much mail from an apartment she never lived in, just because her last name and his first name happen to be the same! USPS: *stunned, confused silence* Oh. I sorry. That is very confusing, two names the same. I will talk to the carrier. Capt: *frustrated silence. Like half of Viet Nam doesn't have similiar names* Alright. I'll call the customer, and I'm giving him your number. USPS: We are here to serve our customers. Please have him call, and come in to fill out a proper forwarding form. Thank you. Capt: *giving up* Thanks. I'll call and tell him that. ---------------------- There's the postal orafice, for you. The Captain
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